Privacy Policy

Ladybird Academy Privacy Policy

Last updated September 13 2026

This Privacy Policy explains how Ladybird Academy and Ladybird Group collect, use, disclose, and protect personal information through ladybirdacademy.com, related web forms, and communications initiated through the website. It also explains the choices available to website visitors, parents, guardians, applicants, and other individuals who contact us.

Scope

This Policy applies to personal information collected through the Ladybird Academy website and related online interactions. It does not replace privacy notices, enrollment agreements, employee notices, or other terms that may apply to information collected directly by an independently operated Ladybird Academy location or through a separate childcare, payment, employment, or parent-engagement platform.

Information We Collect

Information You Provide

We may collect information that you voluntarily submit through tour requests, contact forms, career inquiries, franchise inquiries, email, telephone, or other communications. Depending on the interaction, this may include:

• Your name, email address, telephone number, mailing address, and preferred Ladybird Academy location.
• A child’s name, date of birth, age, anticipated start date, or other information a parent or guardian provides when requesting information or scheduling a tour.
• Your inquiry, message, communication preferences, referral source, and records of our communications with you.
• Employment-related information submitted in connection with a career inquiry or application.
• Franchise-interest or business-contact information when you request information about a Ladybird Academy franchise.

Information Collected Automatically

When you use the website, we and our service providers may automatically collect limited technical and usage information, such as IP address, browser and device type, operating system, pages viewed, referring page, approximate location derived from an IP address, interaction data, and timestamps. We collect this information through server logs, cookies, and similar technologies. See the separate Ladybird Academy Cookie Policy for current details and controls.

How We Use Information

We may use personal information to:

• Respond to inquiries, schedule tours, provide requested information, and connect families with the appropriate academy location.
• Evaluate and respond to employment or franchise inquiries.
• Operate, secure, troubleshoot, and improve the website and its forms.
• Understand website traffic and engagement through analytics when the required consent has been provided.
• Display and support interactive website features, including the Elfsight location map, when functional-cookie consent has been provided where required.
• Maintain records, prevent fraud or abuse, enforce applicable terms, and comply with legal obligations.
• Send communications that you request or that relate to your inquiry. Marketing messages will include any opt-out method required by applicable law.

Cookies and Similar Technologies

We use necessary cookies for security, consent management, and basic website operation. With your consent where required, we also use functional cookies for enhanced features and analytics cookies to understand website use. Current services identified on the website include CookieYes, Cloudflare, WordPress, WPForms, Elfsight, and Google Analytics. You can accept, reject, or change non-essential cookie choices through the Cookie Settings control available on the website. Withdrawing consent does not affect processing that occurred before withdrawal.

How We Disclose Information

We may disclose personal information in the following circumstances:

• To the applicable Ladybird Academy location, affiliated entity, or franchise operator when needed to respond to your request or provide requested services.
• To vendors that support website hosting, security, forms, analytics, mapping, communications, and other business operations, subject to appropriate contractual or legal protections.
• To professional advisers, insurers, auditors, or authorities when reasonably necessary to protect rights, safety, and security or to comply with law, legal process, or regulatory requirements.
• In connection with a merger, financing, acquisition, sale, reorganization, or other business transaction, subject to applicable legal requirements.
• With your direction or consent.

Ladybird Academy does not sell personal information for money. Based on the technologies identified in the current CookieYes scan, we do not use advertising or remarketing cookies on the website. We will update this Policy and the Cookie Policy if those practices change.

Children’s Privacy

The website is intended for parents, guardians, prospective employees, franchise prospects, and other adults, and is not directed to children under 13. We do not knowingly ask children under 13 to submit personal information through the website. A parent or guardian may voluntarily provide limited information about a child when requesting a tour or enrollment information. If you believe a child submitted personal information directly without appropriate authorization, contact us so we can review and delete it where required.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to requests, maintaining business and legal records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods vary based on the type of information, the relationship involved, and applicable legal requirements. Cookie durations are listed in the Cookie Policy.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

You may use the website’s Cookie Settings control to manage non-essential cookies. You may also unsubscribe from promotional email by using the link in the message or contacting us. Depending on where you live and subject to legal exceptions, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. We may need to verify your identity and authority before completing a request. You may use an authorized agent where permitted by law.

Third Party Links and Services

The website may link to or embed services operated by third parties, including maps and other content. Their privacy practices are governed by their own notices. We encourage you to review those notices before providing information or using those services.

International Processing

Our vendors may process information in the United States and other countries. Privacy laws in those locations may differ from those where you live. Where required, we use appropriate safeguards for cross-border processing.

Changes to This Policy

We may update this Policy periodically to reflect changes in our practices, technologies, or legal obligations. We will post the revised Policy on the website and update the date above. Material changes may be communicated through additional notice when required.

Contact Us

Questions or privacy requests may be directed to:

Ladybird Group

1515 International Parkway, Suite 3001

Lake Mary, Florida 32746

Phone: (407) 829-8530

Email: info@ladybirdgroup.com